Secondment

Technical Secondment Expertise Available

• Tier 1 – Entry Level Support & Daily Tasks. For example: Desktop support, backup management, user requests, standard Active Directory tasks (adding users, password reset etc), anti-virus and security policies, peripheral management and troubleshooting.
• Tier 2 – High Level Support & Systems Management. For example: High level user support, group policy amendments, physical and virtual machine management, storage management, disaster recovery systems, server deployment and management.
• Tier 3 – Expert & High End Infrastructure. For example: Our Tier 3 specialists have a wealth of professional expertise that can cover any and all of your high level technical requirements. Krome will select the specific engineer for your particular needs to deliver the highest levels of support as required.

Key Advantages

• Streamlined Onsite Support: Benefit from a technical secondment consultant who integrates seamlessly with your team, offering technical expertise and IT support onsite.
• Recruitment Simplification: Skip recruitment hassles and costs; Krome manages the entire process, providing qualified technical talent without the overhead.
• Holiday Cover Assurance: Enjoy uninterrupted support with holiday cover provided by capable members of our team, ensuring continuity and service excellence.
• Comprehensive Expertise Access: Access Krome’s extensive expertise, spanning storage, networking, and cloud services, ensuring rapid resolution of onsite technical challenges.
• Training and Certification Support: Krome covers all training and certification costs, ensuring our team remains up-to-date with tailored pre-contract training and ongoing education.